Effective Date: 01.26.2026

Introduction

Welcome to Mad Rabbit Inc (“we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information across all interactions, including our website, employment applications, service inquiries, marketing communications, SMS and call campaigns, and business operations.

By using our website or services, you agree to the practices described in this Privacy Policy.


Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Phone number and email address

  • Physical address

  • Employment history and qualifications

  • Driving records, licenses, and certifications

  • Payment or payroll related information (when applicable)

  • Any additional information you voluntarily provide

Technical Information

  • IP address

  • Browser type and device details

  • Operating system

  • Website activity and usage data


How We Collect Information

We collect information when you:

  • Apply for driving or employment opportunities

  • Submit contact or service request forms

  • Communicate with us via phone, SMS, or email

  • Visit and interact with our website

  • Engage in business or service transactions


How We Use Your Information

Your information may be used to:

  • Review applications and recruitment inquiries

  • Operate our transportation and business services

  • Communicate updates, offers, and service information

  • Process payments and administrative tasks

  • Send SMS notifications, calls, or promotional messages

  • Improve website performance and customer experience

  • Comply with legal and regulatory requirements


Phone Calls & SMS/Text Messaging Policy

By providing your phone number or mobile number, you consent to receive calls and recurring text messages from Mad Rabbit Freight Inc. related to employment opportunities, load updates, service communications, service updates, business notifications, appointment reminders, promotional messages, promotional offers, and other relevant communications.

Message Frequency: Varies based on your interactions and preferences.
Opt-Out: You may opt out at any time by replying STOP to any SMS or text message, or by requesting removal during a phone call.
Help: For help, reply HELP or contact us directly.
Message & Data Rates: Standard message and data rates may apply in accordance with your carrier’s terms.

Mad Rabbit Freight Inc. will not sell or share your phone number or mobile number with unaffiliated third parties for marketing purposes.


Sharing of Information

We do not sell your personal information.

We may share information with:

  • Trusted service providers (recruiting platforms, IT services, payroll, communications tools)

  • Legal authorities when required by law

  • Business partners supporting operational services

All partners are required to maintain confidentiality and data security.


Data Security

We use appropriate administrative, technical, and physical security measures to protect your information, including:

  • Secure servers and encrypted storage

  • Access restrictions

  • Regular system monitoring

While no system is 100% secure, we actively work to protect your data.


Data Retention

We retain personal information only as long as necessary for:

  • Business operations

  • Legal compliance

  • Employment and administrative needs

When no longer required, data is securely deleted or anonymized.


Your Privacy Rights

You have the right to:

  • Request access to your personal information

  • Request corrections or updates

  • Request deletion of your data (where legally permitted)

  • Withdraw consent for marketing communications

To exercise your rights, contact us using the information below.


Third-Party Services

Our website may contain links to third-party services or platforms. Mad Rabbit Inc is not responsible for the privacy practices of external websites. We encourage reviewing their privacy policies separately.


Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.


Contact Information

If you have questions or privacy requests, contact us at:

Mad Rabbit Inc